Booking and Payment

You can either book your trip yourself via this website or you can get in touch with one of our travel consultants. Our prices are the same no matter whether you book online or through one of our travel consultants.

Most of our trips can be booked online here on the website. For these trips, this means that you will immediately find out the current price and whether there are seats left.

1. When you book a trip, our best available price on the current date is always displayed.
2. As the prices vary, it may be advantageous to compare several different dates.
3. Please note. All names in the booking according to your passport (order, spelling).
4. If something goes wrong, you can always change or cancel free of charge.  Either email or call us the next business day, at the latest.
5. Booking confirmation is sent to your e-mail immediately after the booking has been made.
6. The booking can be paid with VISA/Mastercard or as an invoice payment.
7. If you want to book a trip close to the departure date, contact our travel consultants.

Our travel consultants specialize in Iceland and are experts at creating personalized itineraries at competitive prices. Whether you're planning a trip for yourself, your family, or a group, they can help you tailor an itinerary that suits your needs perfectly.

You're very welcome to contact us for assistance!

Shortly after completing your booking, you will receive a booking confirmation and an invoice via email.

Please review all the details carefully to ensure they match your intended booking. Pay particular attention to the names, as they must match the spelling and order shown in the passport.

If anything appears incorrect or if there is an issue with your booking, please contact us as soon as possible, either by phone or email, so we can make the necessary corrections.

As part of our process, we manually review all online bookings, and if anything seems unusual, we will reach out to you to go through the booking together.

A booking becomes binding only once the deposit payment (20% of the total amount) has been received. The deposit must reach us no later than the first weekday after the booking is made.

If the payment is not received within this time frame, Vulkan Travel reserves the right to cancel the trip. If you anticipate a delay in payment, please contact us as soon as possible.

When paying for your trip by card, 20% of the total amount is due at the time of booking (this serves as your deposit). The remaining 80% is due 30 days prior to departure.

If the booking is made less than 30 days before departure, the full amount is due immediately upon booking. Relevant payment terms and conditions can be found on your flight itinerary and booking confirmation.

Please note:
Your booking will only become active once the deposit has been paid. The deposit must reach us no later than the first weekday following the booking. If payment is not received within this time frame, Vulkan Travel reserves the right to cancel the trip. If you anticipate any delays in payment, please notify us as soon as possible.

Card Security
When paying by card, you only need to provide your name, card number, card type, expiration date, and CVC code. The CVC code is the three-digit number found on the back of your card.

When paying for your trip by invoice 20% of the total amount is payable no more than 24 hours after booking (deposit). The remaining 80% of the total amount is payable 30 days prior to departure.

If a booking occurs less than 30 days before departure, the full amount is payable upon making the booking.

Bank Details for International Wire Transfer (USD Payment)

Please find the bank account details for making your payment below:

Account Name: Vulkan Resor
IBAN: SE95 0000 0000 0508 0824 1248
BIC/SWIFT: ESSESESS
Bank Name: SEB (Skandinaviska Enskilda Banken)
Bank Address: SEB, 106 40 Stockholm, Sweden
Currency: USD

Please note! 
Your booking only becomes active upon payment of your deposit. Payment for the deposit must reach us no later than the first weekday after the booking. If payment has not been made within the stipulated time, Vulkan Travel reserves the right to cancel the trip. So, please let us know if the payment is delayed.

After the final payment has been received, your travel documents will be sent to you. Our goal is for all travelers to receive their travel documents at least 14 days prior to departure.

Please note: If you have not received your flight tickets or vouchers 7 days before departure, please contact Vulkan Travel immediately. Your booking confirmation is not a valid travel document.

If you need to modify your booking and the changes involve a departure date change, a fee of $40 USD (as of March 2025) will be charged per change, provided that the trip can still proceed as planned. This applies to modifications made to a single booking.

We partner with NETS to ensure your data is encrypted according to international standards (SSL), so you can feel confident using your card online with Vulkan Travel. We do not store any card information. The total amount is charged immediately at the time of payment. We accept Visa and Mastercard/Eurocard.

We use Verified by Visa and Mastercard SecureCode, the latest standards for secure online card verification. These 3D-secure protocols help verify your identity directly with your card issuer using a username and password.

Our online booking system is provided in collaboration with Visit Technology Group, ensuring a safe and seamless booking experience.