Booking and Payment

You have the option to either make your trip reservation on this website or reach out to our travel consultants who are located in Stockholm, Gothenburg, and Umeå. Our prices and booking fees remain the same no matter if you book online or with one of our travel consultants.

The majority of our trips are available for online booking through our website, which provides you with an immediate price quote and availability status.

When searching for a package or product's availability and pricing, the search results will always display the best available price at the time. You can pay for your booking using any credit/debit card. Once the booking is made, we will send you a confirmation email.

In case you make any errors during the booking process, you can contact us within the next business day to make changes or cancel the booking. If you intend to book a trip close to the departure date, please reach out to our travel consultants.

Our consultants specialize in Iceland and are adept at creating a fitting itinerary that suits your budget. They can also assist you in customizing a unique itinerary for a family or a group. Please don't hesitate to get in touch with us - we are always happy to assist you!

A booking becomes binding when the booking deposit is paid, or immediately upon booking if you are paying by card. Please be aware that the booking deposit should be paid immediately, and at the latest one day after making the booking. If payment has not been made within that time, Vulkan Travel reserves the right to cancel your booking. When booking by credit/debit card, your booking becomes binding the next working day.

Airline regulations are stringent when it comes to changing first or last names, including misspelled names. Most airlines do not allow name changes. However, some may permit it for a fee, which can vary. It's critical to check the spelling of names twice to ensure accuracy.

The name on your ticket must match the name on your passport, or you may be denied boarding during check-in. Please take this into account to avoid any inconvenience.

Upon booking your trip, you will receive a booking confirmation and an invoice via email shortly. We kindly request that you review all details in the confirmation to ensure consistency with your booking. If you notice any discrepancies or encounter any issues with your booking, please contact us immediately via telephone or email, and we will assist you in resolving the problem.

We perform routine checks on all web bookings, although it's ultimately the customer's responsibility to verify their own booking. If we detect anything unusual, we will reach out to our customers to review the booking together.

Travel insurance is not included in our prices. We do not offer travel insurance; please contact an insurance company individually for this. Please bring your insurance certificates!

If you need to modify your booking and the changes involve a departure date change, you will be charged a fee of $30 per change, provided that the trip can still proceed as planned. These changes refer to modifications made to a single booking.

After final payment has been made your travel documents will be sent to you. We aim to provide our customers with all of their travel documents 14 days prior to departure.
NOTE! If you haven’t received your flight tickets or vouchers 7 days before departure, contact Vulkan Travel immediately. Your booking confirmation is not a valid travel document.

If you choose to book with invoice payment, this applies.

Payment for the registration fee must be received by us no later than the first weekday after the time of booking. Final payment of the booking must be received by us no later than 30 days before departure. For bookings with less than 31 days until departure, the entire trip price must be received by us no later than the first working day after the time of booking.

Payment is made to our bank account as shown below:

Payee Name: [Vulkan Travel]
Account Number: [9800173443]
Routing Number: [084106768]
Bank name (if required): Evolve Bank & Trust
Bank address (if required): 6070 Poplar Ave, Suite 200, Memphis, TN 38119

Note! A booking becomes binding only when the registration fee has been paid. If payment has not been made within the prescribed time, Vulkan Travel reserves the right to cancel the trip. So, let us know if the payment is delayed.

Vulkan Travel LLC.
EIN: 38-4131114
Cheyenne, Wyoming
82003-7007 US
PO Box 20310
PMB 79120

Administrative address only | Not sales office

Payment for the registration fee is made at the time of booking. Final payment for the trip must be received by us no later than 30 days before departure. For bookings with less than 31 days to departure, the entire trip price must be received by us no later than the first weekday after the time of booking.

When paying by card, you need to enter your name, card number, card type, card validity period and CVC code. CVC code is the last three digits printed on the back of the card. In addition, so-called two-factor authentication is required on all card payments according to EU legislation since September 2019.

Approved cards are VISA and Mastercard / Eurocard. Vulkanresor does not save any card information, everything is handled by DIBS AB.

At the time of booking, the deposit is due. Final payment for your trip must be received by us no later than 30 days before the scheduled departure date. For bookings with less than 31 days remaining until departure, the entire trip price must be paid no later than the first business day after the time of booking.

If you choose to pay by card, you will need to enter your name, card number, card type, card expiry date, and CVC code. Additionally, all card payments require two-factor authentication in accordance with EU legislation since September 2019.

We accept VISA and Mastercard/Eurocard as approved cards, and we do not save any card information. All payments are processed by Nets AS.

We collaborate with DIBS AB 

so your data is encrypted in line with international standards (SSL). This so you can feel safe using your card online with Vulkan Travel. We do not save any card information. The amount payable is immediately deducted at time of payment. Valid cards are Visa and Mastercard/Eurocard.

Verified by Visa and MasterCard SecureCode - the latest standards for card verification.

Verified by Visa and MasterCard SecureCode is a 3D-secure product, the standard needed for secure identification of card customers paying online. Card companies that offer their customers this facility can use this method of identifying and verifying the card customer in a secure way. The card customer is linked to the card issuer and needs to state a username and a password.

Verified by visa 
MasterCard Securecode

Partnership with Visit Technology Group.  
We work in partnership with Visit Technology Group to provide an online booking system for trip bookings.